Inspect a captured webhook
Use this guide when a sender reports delivery, a signature check fails, or your application behaves differently from the request you expected.
Before you begin
- An endpoint with at least one captured webhook log.
Inspection procedure
- Open Webhook Logs and select the relevant log.
- Confirm the endpoint, receive time, method, and request headers.
- Compare the body with the provider delivery record or known payload schema.
- Review validation status, error code, reason, and suggestion.
- Expand the reconstruction pipeline and identify the first divergence step and any matched issue.
- Review replay history separately from the original capture.
Correlate other sources
- Use a provider event ID or delivery ID to find the provider delivery record.
- Use application logs to establish whether the request reached your application and what it did there.
- Use replay only after assessing its side effects.
Expected result
You can establish whether Hookmetry received the request, whether its configured signature validation passed, and which data should be compared elsewhere.