Question 1

What is Hookmetry?

Accepted Answer

Hookmetry is an AI-powered webhook debugging and observability platform designed for developers. It provides real-time monitoring, intelligent error detection, signature validation for Stripe, GitHub, and custom HMAC webhooks, and one-click replay functionality.

Question 2

How do I get started with Hookmetry?

Accepted Answer

Sign up for a free account, create your first endpoint from the dashboard, copy the generated webhook URL, configure it in your webhook provider (Stripe, GitHub, etc.), and start receiving and debugging webhooks instantly.

Question 3

Do I need a credit card to start?

Accepted Answer

No. The Free tier does not require a credit card. You get 100 webhook requests per month with 7-day retention and 2 endpoints.

Question 4

Is the Free plan really free forever, or is it a trial?

Accepted Answer

The Free plan is completely free forever — not a trial. You can use 100 webhook requests per month, 2 endpoints, and 7-day log retention indefinitely without any time limit or credit card requirement.

Question 5

Can I use Hookmetry with any webhook provider?

Accepted Answer

Yes! Hookmetry works with any service that sends webhooks, including Stripe, GitHub, PayPal, Twilio, Shopify, WooCommerce, and hundreds more.

Question 6

What plans do you offer?

Accepted Answer

Three plans are available: Free (100 requests/month, 7-day retention, 2 endpoints), Pro at $9/month (10,000 requests/month, 30-day retention, 10 endpoints), and Team at $29/month (100,000 requests/month, 90-day retention, unlimited endpoints).

Question 7

What happens if I exceed my plan limits?

Accepted Answer

If you exceed your monthly request limit, new webhooks will still be received and captured but you will see a notification encouraging you to upgrade. Webhooks are never dropped unexpectedly.

Question 8

Can I change plans anytime?

Accepted Answer

Yes. You can upgrade or downgrade anytime from your account settings. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

Question 9

How does webhook replay work?

Accepted Answer

Webhook replay lets you resend a previously received webhook with one click. Select any webhook from your history, click Replay, and Hookmetry sends the exact same request (headers, body, signatures) to your configured forward URL.

Question 10

What is signature validation?

Accepted Answer

Signature validation ensures webhooks are authentic and have not been tampered with. Hookmetry automatically validates cryptographic signatures from Stripe, GitHub, and custom HMAC providers, displaying whether they are valid or invalid.

Question 11

Can I forward webhooks to my local development server?

Accepted Answer

Yes. Configure a forward URL such as http://localhost:3000/webhooks in your endpoint settings. Every webhook received by Hookmetry will be automatically forwarded to your URL in real-time.

Question 12

Do you support custom HMAC signatures?

Accepted Answer

Yes. You can configure custom HMAC validation by specifying your secret key and the header name. Hookmetry validates signatures using HMAC-SHA256, compatible with any webhook provider using standard HMAC authentication.

Question 13

How secure is my webhook data?

Accepted Answer

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Webhook URLs use cryptographically secure random identifiers. Data is isolated so your webhooks are never shared with other users and is deleted automatically based on your retention period.

Question 14

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel anytime from Settings > Billing. You will continue to have access until the end of your billing period, then be downgraded to the Free plan automatically.

Question 15

Do you offer refunds?

Accepted Answer

Yes. A 14-day money-back guarantee is offered on all paid plans. Contact support for a full refund within 14 days, no questions asked.

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