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Terms of Service

Last updated: March 17, 2026

1. Agreement to Terms

By accessing or using Hookmetry ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Hookmetry provides webhook telemetry, debugging, and replay functionality as a Software as a Service (SaaS) platform. The Service includes:

  • Webhook endpoint creation and management
  • Real-time webhook monitoring and logging
  • Signature validation for multiple providers (Stripe, GitHub, custom HMAC)
  • Webhook replay functionality
  • Diagnostic tools and error analysis
  • Request quota management based on subscription plans

3. User Accounts

3.1 Account Creation

You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any other reason at our sole discretion.

4. Subscription Plans and Billing

4.1 Plan Tiers

The Service offers multiple subscription tiers with varying features and quotas:

  • Free Plan: 1 endpoint, 50 requests per day, 3-day retention
  • Pro Plan: 5 endpoints, 500 requests per day, 14-day retention, replay enabled
  • Team Plan: 20 endpoints, unlimited requests, 30-day retention, team access, API access

4.2 Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. Payments may be processed through authorized payment partners, including LemonSqueezy and, where enabled, PhonePe. All fees are non-refundable except as required by law or under our published Refund Policy. You authorize us and our payment partners to charge your selected payment method for all applicable fees.

4.3 Quota Limits

Each plan has specified daily request quotas. Exceeding these quotas will result in requests being rejected until the quota resets. Rate limiting of 10 requests per minute per IP address applies to all plans.

4.4 Plan Changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the end of the current billing period.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for fraudulent or malicious purposes
  • Abuse rate limits or attempt to circumvent quota restrictions
  • Resell or redistribute the Service without authorization

6. Data and Privacy

6.1 Webhook Data

Webhook payloads, headers, and metadata sent to your endpoints are stored according to your plan's retention period. You are responsible for ensuring you have the right to send this data to our Service.

6.2 Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure.

6.3 Data Retention

Webhook logs are automatically deleted after the retention period specified in your plan. Deleted data cannot be recovered.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Hookmetry and are protected by international copyright, trademark, and other intellectual property laws.

You retain all rights to the webhook data you send to the Service. By using the Service, you grant us a license to store, process, and display this data as necessary to provide the Service.

8. Service Availability and Modifications

8.1 Uptime

While we strive for high availability, we do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or experience downtime.

8.2 Service Changes

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We will not be liable for any modification, suspension, or discontinuance.

9. Limitation of Liability

IN NO EVENT SHALL HOOKMETRY OR GAUTAM GOVIND (SOLE PROPRIETOR), INCLUDING ITS SERVICE PARTNERS OR SUPPLIERS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Unauthorized access, use, or alteration of your transmissions or content
  • Loss of webhook data or logs

10. Indemnification

You agree to defend, indemnify, and hold harmless Hookmetry and Gautam Govind (Sole Proprietor) from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from: (i) your use of the Service; (ii) your violation of these Terms; (iii) your violation of any third-party right, including intellectual property rights.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Subject to applicable law, courts in Vaishali, Bihar, India shall have exclusive jurisdiction over disputes arising from or relating to these Terms.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Business Name: Hookmetry
Owner: Gautam Govind (Sole Proprietor)
Correspondence Address: Near Gupta Market, Parmanand Pur Lal, Mahua, Vaishali, Bihar, India
Phone: +91 8709734856
Email: legal@hookmetry.com
Billing Support: support@hookmetry.com

By using Hookmetry, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.